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Context Help

If you lose your way inside our Control Panel, the first step you should take is to push the Help button, which is present on each page. A context menu will appear. It contains elaborate information about all the operations that you can carry out on that particular page. Each pop-up window opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast range of educational videos explaining how to work with our hosting Control Panel. They're designed for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, check out our comprehensive Frequently Asked Questions section, which includes questions asked by actual clients and provides practical solutions. We periodically "revamp" our FAQ database with new Q&A's so as to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, we have a fantastic team of technical support engineers available 24/7 and ready to help you with any problem. Each trouble ticket you submit will be answered in less than 60 minutes (the average response time is just twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 269984

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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Check your server status
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com